Terms and Conditions for Peak Bites Bakery

Welcome to Peak Bites Bakery. These Terms and Conditions govern your use of our website and the online ordering services available through it. By accessing or using our online platform, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our services.

1. General Information

Peak Bites Bakery operates from Myatt Road, London, City of, SW9 6XG, GB. Our online platform is designed to showcase our freshly baked bread, pastries, cakes, offer custom orders, and facilitate coffee and tea purchases. For inquiries, you can reach us at +447700007706 or email us at [email protected].

2. Online Orders and Custom Orders

• Order Placement: All orders placed through our online platform are subject to availability and acceptance by Peak Bites Bakery.

• Pricing: Prices for all products are clearly displayed on our site and are subject to change without prior notice. The price charged will be the price in effect at the time of order placement.

• Custom Orders: For custom orders, specific terms and lead times will be discussed and agreed upon directly with the customer. A deposit may be required, and changes or cancellations may be subject to different policies.

• Allergens: While we take every precaution, our bakery handles various allergens including but not limited to gluten, dairy, nuts, and eggs. We cannot guarantee that any product will be completely free of all allergens. Please inform us of any allergies when placing an order.

3. Payment

Payment for all online orders must be made in full at the time of order placement. We accept various payment methods as indicated on our website. Your order will not be processed until payment has been successfully received.

4. Pickup and Delivery

• Pickup: For orders chosen for pickup, it is your responsibility to collect your order from our bakery location Myatt Road, London, City of, SW9 6XG, GB within the agreed-upon timeframe. Uncollected orders may not be refunded.

• Delivery: If delivery services are offered, specific delivery terms, areas, and charges will apply and be communicated during the ordering process.

5. Cancellations and Refunds

• Cancellations: Cancellation policies vary depending on the product and type of order. For standard items, cancellations may be accepted within a certain timeframe with a full or partial refund. For custom orders, cancellations may not be possible once production has begun.

• Refunds: Refunds are issued at the sole discretion of Peak Bites Bakery. If you are not satisfied with your order, please contact us within 24 hours of collection or delivery to discuss your concerns. We may offer a replacement or store credit.

6. Website Use

• Accuracy of Information: While we strive to ensure all information on our site is accurate and up-to-date, we do not warrant its completeness or accuracy. Product images are for illustrative purposes only and may vary slightly from the actual product.

• Intellectual Property: All content on this online platform, including text, graphics, logos, images, and product designs, is the property of Peak Bites Bakery and is protected by intellectual property laws. Unauthorized use is prohibited.

• Prohibited Activities: You agree not to use our site for any unlawful purpose or in any way that could damage, disable, overburden, or impair our online platform or interfere with any other party's use and enjoyment of it.

7. Limitation of Liability

To the fullest extent permitted by law, Peak Bites Bakery shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the our service; (b) any conduct or content of any third party on our service; (c) any content obtained from our service; and (d) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

8. Governing Law

These Terms shall be governed and construed in accordance with the laws of Great Britain, without regard to its conflict of law provisions.

9. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide reasonable notice of any significant changes by posting the new Terms on this page. Your continued use of our online platform after any such changes constitutes your acceptance of the new Terms.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

• By phone: +447700007706

• By post: Myatt Road, London, City of, SW9 6XG, GB